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OUR SERVICES

OUR SERVICES RANGE FROM GUIDING START-UP RTOs TO ASSISTING
ESTABLISHED EDUCATION PROVIDERS ACHIEVE THEIR GOALS

RTO ADVANCE

RTO Advance has assisted many education providers to improve their operations. Here are some benefits of engaging an external auditor like us rather than doing in-house.

OUR SERVICES

01
STRATEGIC ADVICE AND ANALYSIS
02
BUSINESS PLANNING / RTO MARKET ANALYSIS
INITIAL RTO REGISTRATION
03
04
CRICOS REGISTRATION
05
RTO RE-REGISTRATION
06
INTERNAL AUDIT
AUDIT RECTIFICATION 
07
HELP DESK SUPPORT SERVICE
08
COACHING RTO STAFF
09

STRATEGIC ADVICE AND ANALYSIS

Providing good strategic advice and analysis to Registered Training Organisations (RTOs) is crucial in ensuring long-term success. As the education landscape continues to evolve, RTOs will need to adapt to changes in the industry to remain competitive.

Our strategic advice report involves assessing your RTO's current position, identifying strengths and weaknesses, and creating a plan for improvement.


Effective strategic advice and analysis can help your RTO identify business opportunities, improve student retention, and maintain compliance with regulatory bodies. Ultimately, RTOs that receive good strategic advice and analysis will be better equipped to succeed in the ever-changing vocational education sector.

BUSINESS PLANNING / RTO MARKET ANALYSIS

We draft business plans and provide a detailed market analysis report to strengthen effective decision making. The reports can be provided separately or together.

 

RTO Market Analysis


We provide a detailed report developed by experienced RTO experts with a unique perspective and lived experience in growing and operating successful RTOs. Our report;

  • Combines several Australian Government reports and data sets to give a holistic view of where your RTO might position itself in the marketplace  along with other information to give a truly unique report qualifications and how many other education providers in a geographical area,

  • Uses current and future job demands for occupations and matching them with

  • Can be adapted to the RTOs areas of interest and capabilities

  • Applies to providers with CRICOS and domestic student enrolments.

INITIAL RTO REGISTRATION

The Australian Skills Quality Authority (ASQA) requires a substantial amount of evidence and documentation for an application to register a new RTO. We will use our first-hand experience of the RTO registration process to provide guidance each step of the way. We will also explain how the Standards for RTOs 2015 need to be implemented to ensure compliance and set your RTO up for success.

 

We will customise your policies and procedures, develop training and assessment strategies for each qualification or course for your specific target group, review your trainers to ensure they meet the required standards and establish a system to set your RTO up to run effectively and in line with regulations

CRICOS REGISTRATION

Applying for CRICOS registration can be an extremely complex and time-consuming process, requiring careful attention to detail and adherence to strict and complex regulatory requirements.

 

Our team of experts have been assisting RTO’s to become CRICOS providers for many years and will guide you through each step of the process. We provide guidance on what to expect and how the Standards for Registered Training Organisations, ESOS Act and National Code need to be addressed. Ultimately, our goal is to help educational institutions expand their reach and offer quality education to a diverse range of students from around the world

RTO RE-REGISTRATION

Maximise your opportunity for success and avoid the unnecessary costs of audit rectification and possible regulatory sanctions. We have many years of VET sector experience in working with successful RTOs to assess their readiness for regulatory audits, and to assist with implementing operational and
academic improvements.

 

Our expert team of RTO auditors understands that an extremely thorough approach is required to ensure your RTO is ready for audit. We can assist with re-registration applications for RTOs with both CRICOS and domestic students.

INTERNAL AUDIT

RTO Advance provides an internal audit service to assist our clients to maintain a quality assured and compliant RTO. An internal audit is the best way to ensure your RTO’s processes are meeting standards and maintaining ongoing compliance. We will perform the audit in line with the current audit model used by ASQA and provide you with a detailed audit report and action plan to rectify any identified non-compliances and prepare you for future audits. We also undertake targeted audits that focus on specific areas such as assessment practices, student support services, or particular RTO standard(s).

TARGETED SHORT AUDIT
We can also offer Targeted audits which can be focused on specific areas such as assessment practices, student support services, or a particular RTO standard(s). By conducting regular targeted audits, we can help improve the quality of training programs and maintain compliance within the VET quality framework.   Our auditors will work with the RTO to define the scope of the audit and allow it to focus on core business.

AUDIT RECTIFICATION 

RTOs are required to comply with a range of regulations and standards to ensure the quality and relevance of the training they provide. When a regulatory report identifies findings of non-compliance, it is essential that the RTO takes prompt action to rectify any issues to avoid possible sanctions.

 

We are experienced in completing audit rectifications for audit reports in regard to;

  • Australian Skills Quality Authority (ASQA) findings

  • Funding contracts issued by States and Territories

  • VET Student Loans (VSL)

  • NSW Liquor and Gaming

  • NSW Food Authority

  • Third Party Agreements.

HELP DESK SUPPORT SERVICE

RTOs in Australia are required to comply with a range of regulatory standards to maintain their registration. Our compliance support assists you to meet these requirements and avoid unnecessary costly rectifications or regulatory sanctions.

It is also a cost effective alternative to employing staff to manage and undertake compliance activities. Our compliance support includes assistance with developing and implementing policies and procedures, conducting internal audits, and conducting professional development activities for the RTO team. We also provide advice on developing your training and assessment strategies or reviewing assessment resources. Effective compliance support is essential to delivering  high-quality training and assessment. 

 

A bank of hours can be purchased and used as required by your RTO for help desk support via phone and email.

COACHING RTO STAFF

We provide coaching to RTOs on issues such as governance arrangements, including establishing committees and chairing meetings. Good coaching in these areas will strengthen internal processes, improve decision-making, and enhance overall operational effectiveness.

Our advisors can help your RTO establish clear roles and responsibilities for board members, and develop effective strategies for monitoring and managing risks. We can help to define your organisation's purpose, values, and strategic direction, while coaching your team on meeting procedures to ensure that meetings are productive, efficient, and well-run.

By working with our experienced team in these areas, you can build your capacity to operate at a high level of performance and achieve your goals more effectively while also adhering to the requirements of the Standards for RTOs

OUR SERVICES

Experts in the development of educational strategies and solutions for Australian RTOs over four decades. Our services range from guiding start-up RTOs to achieve their goals, to working with well-established RTOs to maintain status in their performance.

ADDITIONAL SERVICES WE PROVIDE

QUALITY ASSURANCE AND RTO GOVERNANCE

Establishing effective governance and quality assurance practices is essential for RTOs to operate effectively while still delivering education and training that meets national standards. Our team of expert advisors will assist by providing guidance and support in implementing effective governance practices, conducting regular internal audits to ensure compliance with regulatory requirements, and supporting you in developing and implementing quality assurance processes.

VERIFICATION AND VALIDATION

Providing validation of assessment tools and verification of performance judgments is absolutely essential for RTOs to ensure the quality of your training programs and to maintain compliance with regulatory standards.

Our team of validators will ensure the tools you are using to assess the competency of your learners are reliable, valid, fair and meet the requirements of the training package. We can verify performance judgments, ensuring the judgments made by your assessors are accurate and consistent

INDUSTRY CONSULTATION

Engaging with industry stakeholders (such as employers and industry associations) is critical to ensuring your training and assessment strategies are aligned with industry practices. RTO Advance provides industry consultation templates and reports and can facilitate meetings for industry feedback.

Utilising our industry consultation service is an effective way to support the development and delivery of high-quality training programs. This can help ensure that RTO courses are relevant, up-to-date, and meet the needs of employers and learners.

RECRUITMENT SERVICES

We assist in recruiting senior managerial jobs in RTOs as our staff have a deep understanding of the education and training industry and the specific requirements of the roles in question.

In consultation with your RTO, our team of experts can assist in preparing the job advertisement, reviewing suitable applicants, confirming a short list of suitable applicants, interviewing and reference checking to ensure the candidate has the necessary skills to match your desired outcomes

ACADEMIC DUE DILIGENCE 

The aim of an academic due diligence is to perform a rigorous examination of the RTO's records and operating procedures in order to evaluate its quality, compliance and efficiency. This process involves a comprehensive analysis of the RTOs regulatory compliance, governance and operating systems, training and assessment strategies, student support services, and graduate outcomes. The primary objective of this academic investigation is to ensure that the RTO meets the required standards, delivers high-quality education, and contributes positively to the professional development and employability of its students. This service is often used by prospective buyers of registered training organisation to identify areas that need to be addressed either prior to or following a sale.

ELICOS REGISTRATION

ELICOS (English Language Intensive Courses for Overseas Students) courses are used by many international students for a range of purposes:

  • as their initial course in Australia to bring their English skills up to a level that allows further study in RTOs, private higher education institutions and universities;

  • to improve their English skills for working holiday purposes or for use in their own country; or

  • because they see improving their English as a ‘good thing to do’; the end result of their study.

RTO Advance works with ELT Support who provide specialist ELICOS services. To obtain further information go to  www.eltsupport.com

Why run an ELICOS program?

Some RTOs also expand their ELICOS offering to cater for students heading for university, or whose end result is simply improved English. This can be an excellent way of diversifying your student base.

 

RTO Advance works with ELT Support who provide specialist ELICOS services. To obtain further information go to www.eltsupport .com

1 - Enhanced Learning Experience

A strong QA system in an RTO focuses on the continuous improvement of the learning experience for students. It ensures that the training and assessment processes are well-designed, relevant, and effective in meeting the learners' needs. Through ongoing evaluation and feedback mechanisms, an RTO can gather insights into the effectiveness of its programs, trainers, and learning resources. This feedback helps identify areas for improvement and allows for the development of learner-centric approaches. In addition, RTOs play a vital role in preparing individuals for the workforce. A strong QA system enables an RTO to align its training programs with the current industry needs and standards. By conducting regular industry consultation and engaging with employers, RTOs can stay updated on the skills and knowledge required in the job market.

By maintaining high-quality training programs, engaging learning environments and industry engagement, RTOs can foster positive learning outcomes, increased student satisfaction, and improved student retention rates.

2 - Increased Operational Efficiency

A strong QA system helps streamline operations and optimises efficiency within the RTO. By having clear processes and procedures in place which are known and implemented by staff, which are regularly monitored and reviewed, enables the RTO to collect and analyse a range of useful data to identify areas for improvement.

 

This leads to a richer learning experience for students, higher student completion rates and ultimately leading to higher profitability.

3 - Compliance and Risk Mitigation

RTOs operate within a regulatory framework that includes specific standards and requirements. By implementing a robust QA system, an RTO can ensure compliance with these standards, which are essential for maintaining RTO registration and accreditation, which also helps mitigate risks associated with poor quality training, safety issues and student dissatisfaction. This compliance ensures that the RTO meets the expected quality benchmarks, resulting in greater credibility and trust among learners, employers, and regulatory bodies.

 

By maintaining a strong QA system, an RTO can continuously adapt its training programs to address emerging industry trends, technological advancements, and changing skill requirements, ultimately contributing to the success and employability of its graduates.

RTOs gain three big advantages from maintaining a strong Quality Assurance System

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